Such a shopper service is remarkable and should be commended. Obviously, Mr. Conti’s attitude, professionalism and excellent purchaser service has ensured I will be a faithful Firestone customer for all times.
The air filter was marked from the eco-friendly box pretty much as good, but on my last visit it absolutely was marked inside the yellow as instructed. Points ended up on the lookout up!
Have you severely not had your car inspected in the final 3 years? It’s all filed within an electronic database. I suggest, Certainly the tech must have taken off the aged sticker (dick go to not, but hey- it's Firestone) but almost nothing about what they did is basically Improper.
My auto ran perfect. When the mechanic broken my engine, my motor vehicle must have been despatched to Acura for maintenance. From that instant forward, Firestone has only been worried about obtaining my auto “working” whatever the other destruction, lights and noises which can be present now.
I wish to understand what can be carried out to rectify this example. I experience my sanity, my time, and promises created by Firestone’s staff to me really should be stored.
I drove the car for two weeks without indicators. Then on March 26th all-around midnight, i went to start out my motor vehicle up in the car parking zone. It absolutely was lifeless for a doornail. I chose to have it towed to a distinct Firestone nearer to me, in Yorba Linda, California.
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As previously described in my prior criticism, the diagnostic examine M.A.P. as well as PCM necessary to be reprogrammed, but this could not be accomplished until Monday, Oct 5, 2015. For this reason I had to hire a car from Enterprise and incurred a cost of $171.
June 7, 2017 at 7:fourteen pm We took my spouse’s 2003 mitsubishi galant to Firestone in Dallas, TX as the temperature gauge was transferring to overheat then back again all the way down to usual as we had been touring from Austin Tx to Dallas. They put in a heater coil, motor mounts, but couldn’t figure out why the heater wasn't working. They retained our motor vehicle for over two weeks and couldn’t find out the challenge. The technician termed me and advised me what he did and was undertaking, he didn't point out anything regarding the dashboard. We decided to just pick up the vehicle given that they weren't about to do the rest to the car.
So I advised the individual accountable for the mechanics to get in touch with his personnel and to tell him to point out me what he did having a harmony,to choose up the truck and to point out me. to explain to me what he did the employee was pretty anxious when he was showing me what he did. and I explained; but I never ever saw you rushing no wheels and the balancing machine.. so I was pretty unhappy with All of this issue happening. So all this time inside of this yr of 2017. Firestone staff members in no way did the alignment and harmony All of this time. that’s why my tires were sporting off and shaking…. this will likely might be posted nationalwide on Fb. Firestone is the most significant fraud business… I’m likely back again tomorrow for getting my refund back for the two alignment and equilibrium.. they improved give it to me…
Remember to people get entangled so this content we could present them This is often unacceptable and they can not get away with continuing to cheat their customers and may fork out us back for time we are not able to travel our vehicles.keep Firestone accountable!
As much as I like Firestone for some servicing and repairs, I wouldn't deliver my Acura TL in for the head job and valve replacements although I essential it. This was severe hurt and also the repairs ought to have been done (and my vehicle tuned) by an Acura specialist. None of this do the job was wanted when I arrived and I didn't come to Firestone to have this kind of do the job carried out.
When Bill returned towards the cellular phone he stated they have to have presently been there and were marked within the ticket and it is unattainable for his or her device To achieve this as You will find there's plastic guard. I'm sure for any indisputable fact that my rims weren't like this when I turned my keys in excess of to them For brand new you could try these out tires.
I had been known as on Tuesday eight September by Honda and they said that aftert completing the inspection they have got identified that It will be far more economical to simply get a whole Motor. I stopped by Firestone to make certain they had been aware and Patrick said they have been just waiting around with a value to pay for it and that everyone is aware of what was occurring. I had to contact Business and request an extension around the rental as no-one else experienced finished that and I didn't want to have a car not approved. I received my upcoming simply call from somebody at Firestone On Sept sixteen stating “ Your automobile is ready and continues to be paid out for. I stated thank you, then he stated Will you be turning inside your rental nowadays. I stated Sure.” I get there to find out that firestone decided to get me a used engine with new elements. I used to be advised a new motor so I used to be puzzled on why I was not known as on this conclusion. No decisions had been produced on my vehicle or talked over by me or been included and I had been explained to I necessary a different engine due to negligent of Firestone. Just after driving 3 several hours to pick up my auto And getting out the selections which were manufactured, I took The three hour vacation back to GA and now my Cruise Control stopped Performing as I went down hills. I termed Honda they usually were closed. Let a information and so they referred to as back see this here and said which i would have to provide the vehicle back 3 hrs at my inconvience to them so that you can see What's going on. I used to be informed by Firestone that the ideal person is finishing my position, I used to be told my motor vehicle was preset the 2nd time, I had been remaining trapped to the aspect with the road with daughter, and I have missing cash all for wanting to be proactive on routine maintenance operate and trusting a business as they retained explaining to me that they may do the function. It is actually posted on my paperwork that Firestone place in part Incorrect and brought on the trouble. I comprehend you got me a rental and paid out for repairs as that's the see this page LEAST your company needed visit this site to do as it might have been much more tragic. If your business was Uncertain if The work can be performed they need to have just reported it in place of having my revenue and wasting my time which is valuable to me and obviously never to your company. Now I need to be inconvience Yet again, just take off operate once again and now be pushed off on to Honda as I am their problem for the reason that Firestone has previously compensated for his or her elements (made use of). But let’s just remind Absolutely everyone which the faithful consumer remains to be to blame for paying for a service that I did not get on my Firestone card!!!! I would like somebody to simply call me and explain how they strategy on repairing this now!!! I am definitely worried that additional will almost certainly go Completely wrong with my vehicle. I just want to be convienced just as soon as in this whole ordeal and addressed as you'd want your veterans and loyal shoppers should be addressed. JUST The moment!